Professional 

Info
 

When it comes to E-learning and instructional design, I have the unique experience of being from both a business and educational background. From working for Fortune 100 companies such as AmerisourceBergen, Comcast, Bristol-Myers Squibb, United States Steel, to managing thousands of online students at Pennsylvania’s online high schools; I use my experience to deliver effective functional courses. My greatest skill is putting myself in both the learner’s and stakeholder's shoes by designing functional courses with measurable outcomes. I created programs to accurately predict high school student’s future test scores on state testing, and managed projects ranging from upper management training to training to railroad safety. For last four years, I have been focused on the healthcare industry. My laid back yet punctual, positive, and detail oriented attitude has allowed me be successful with all types of SME’s and stakeholders.

Skills

Articulate 360

Articulate Storyline

Articulate Presenter

Adobe Captivate

LMS Administration

PowerPoint

Camtasia

Word

Excel

Final Cut

ProTools

Audio Mixing

Narration

Photoshop

Work

Experience
 

Education

M.A. Instruction Design and Technology 

West Virginia University-December 2014

  • G.P.A. 4.0, Golden Key Member

  • Grad project was for a NASA education program

  • Studied instructional design practices, design theory, and authoring systems

  • Incorporated practices learned from research in everyday projects and course design

 

Post Baccalaureate Certificate, Learning Design and Technology Integration

 Pennsylvania State University, Summer 2012

  • Original research using online aids

  • Completed core courses in Instructional Design, 2.0 technology, and many more

 

B.A. History/Education Certification

Widener University, Chester, PA. May 2009

  • Omicron Delta Kappa--The National Leadership Honor Society
  • Alpha Chi -National Scholarship Honor Society, top 10% of class
  • Pi Gamma Mu- International Social Science Honor Society
  • Phi Alpha Theta- International History Honor Society 
 

Director of Training, 05/2014- 12/2016, MedHOK, Tampa, FL

  • Worked for a medical insurance software company (SaaS), with clients such as Blue Cross and Aetna, selling over 300K in training, making the department profitable in 2016

  • Managed the day to day operations of the training department, with 4 other trainers and support staff responsible for weekly meetings, professional development of team, project management, onboarding, travel, and reports

  • Designed a certification program for all employees and clients, which included building over 60 Courses with a blended model of eLearning and instructor-led courses that included product items, HR, compliance, industry, and additional courses

  • Created a Document Control SOP to manage training and source documentation

  • Lead on first stage of implementation with clients

  • Designed and curated product release notes

  • Designed all the end user documentation including user guides, job aides, as well as release notes and creating an SOP for updating materials.

  • Traveled to train clients onsite as a SME on parts of the system in Train the Trainer sessions and Implementation training

  • Created a curriculum and standardized training agendas, course descriptions, course catalogs, and facilitation guides. Standardized the training approach by all employees, and implemented training surveys to gain client feedback.

  • Developing software simulation and eLearning courses using Storyline 2 along with video recording and editing in Camtasia

  • Assisted in designing the user interface and reviewing of new products and testing

 

eLearning Designer, 07/2013- 05/2014, AmerisourceBergen, Valley Forge, PA

  • eLearning designer for 2013’s Fortune 32 company within the largest             

        segment, the AmerisourceBergen Drug Corporation

  • Project manager for several business initiatives, oversaw development and worked

        with SMEs throughout the organization

  • Projects worked on include Salesforce.com training, Accountable Care Organizations,

        340B Drug Program, CMS Medicare 5 Star Ratings, and many more

  • Created online training, Job Aids, and SOPS for the pharmaceutical sales department

  • Hosted monthly Community of Practice sessions development training for other  

        eLearning users in the company

  • Served as one of the LMS managers using Cornerstone 

  • Designed and developed electronic review concept to capture sales performance on

         the go with an iPad friendly format that generated a large data pool of information to

         gain business insights that drove future sales initiatives using Adobe Form Central

 

Lead Instructional Designer (Contracted), 11/2012- 06/2013. GP Strategies, Pottstown, PA

  • Lead Instructional Designer contractor for clients such as Comcast, Campbell’s, Bristol-Myers Squibb, and U.S. Steel for a 6 month contract
  • Managed a team that consisted of a junior designer and two developers
  • Lead Articulate Storyline developer, responsible for training other employees
  • Projects included SAP system training, factory management training courses, workflow process, railroad safety, FDA regulations, and other employee training
  • Worked with SME’s and stakeholders throughout the creation process
  • Projects were under budget, ahead of schedule, and beyond customer expectation
 

Online Instructor, 8/ 2011- 11/2012. Achievement House Cyber Charter School, Exton, PA

  • Online high school Social Studies and English virtual instructor, designed data driven  

        Curriculum on the Understanding by Design instructional format

  • Piloted Storyline for use within Moodle 2.0, and was on the only Tin Can API research

        group for an online school

  • Responsible for training all teachers in Articulate Storyline

  • Served on the Elementary Development Committee for preparing the launching of the   

         Elementary Program

  • Reviewed and provided input on purchasing our current LMS

  • Designed and built a modern production studio, enabling teacher to broadcast live in

         HD quality to our students and live Chroma keying

 

Classroom Teacher, 8/2009 – 6/2011. Ridley High School, Folsom, PA.

  • Taught “American Experience,” a co-curricular 11th grade literature and history class that was writing intensive and promoted higher level thinking
  • Created a method to track future student ability, increasing reading scores on state
        testing by 13% in one year.

RESUME

© 2019
 

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T: 832-645-5710   

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